Cloudinary incident

Possible degradation in super resolution results

Notice Resolved View vendor source →

Cloudinary experienced a notice incident on June 3, 2025, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 04:33 PM UTC
Resolved
Jun 03, 2025, 06:59 PM UTC
Duration
2h 26m
Detected by Pingoru
Jun 03, 2025, 04:33 PM UTC

Update timeline

  1. identified Jun 03, 2025, 04:33 PM UTC

    Around ~3 hours ago, the super resolution model was deployed to fix a customer issue. This introduced possible degradation in some super resolution results. We are working on the fix.

  2. monitoring Jun 03, 2025, 05:36 PM UTC

    A fix has been deployed, and we are monitoring.

  3. resolved Jun 03, 2025, 06:59 PM UTC

    The issue has been resolved.