Cloudinary experienced a notice incident on October 16, 2025 affecting Media Transformation API - US and Media Delivery, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Media Transformation API - USMedia Delivery
Update timeline
- investigating Oct 16, 2025, 07:36 AM UTC
We’re currently experiencing elevated error rates in Transformations within the US region starting at 5:55 AM UTC. Our team is investigating the issue and working to restore normal functionality as soon as possible.
- monitoring Oct 16, 2025, 08:10 AM UTC
A fix has been implemented (7:20 UTC), and error rates have returned to normal as of 07:47 UTC. We are continuing to monitor the system.
- resolved Oct 16, 2025, 12:16 PM UTC
The incident has been resolved. If you continue to experience issues, please contact Support for assistance.