Cloudinary incident

Degraded performances when using the Media Library

Cloudinary experienced a minor incident on January 8, 2026 affecting Digital Asset Management (DAM) and Media Library Widget, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started: Jan 08, 2026, 03:47 PM UTC
Resolved: Jan 08, 2026, 05:05 PM UTC
Duration: 1h 18m
Detected by Pingoru: Jan 08, 2026, 03:47 PM UTC

Affected components

Digital Asset Management (DAM)Media Library Widget

Update timeline

investigating Jan 08, 2026, 03:47 PM UTC

Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.
monitoring Jan 08, 2026, 03:56 PM UTC

Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.
resolved Jan 08, 2026, 05:05 PM UTC

This incident has been resolved.