Cloudinary experienced a minor incident on April 27, 2025 affecting Upload API - US, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Upload API - US
Update timeline
- investigating Apr 27, 2025, 04:43 PM UTC
We are currently investigating errors being logged in our Notification Management system that is responsible for sending webhook notifications.
- identified Apr 27, 2025, 05:51 PM UTC
We have identified the issue and restored the messages back to the queue.
- monitoring Apr 27, 2025, 06:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2025, 07:35 PM UTC
This incident has been resolved.