Resolved after 14 minutes, affecting Image Transformation Infrastructure, on November 1, 2023.
2023-11-30 09:55 CET Dear Valued Customer, We are pleased to inform you that the recent issue impacting our services has been successfully resolved. Our dedicated team identified the root cause and restored normal operations. We genuinely appreciate your patience and continued support during this time. If you have any further questions or concerns, please do not hesitate to reach out to us. Best Regards, Major Incident Team
Affected components
Update timeline
- investigating Nov 01, 2023, 07:59 AM UTC
Dear Customers, Please be advised that at 09:35 CET we've detected a network issue with one of our EU core servers that affects our services. Our engineering team is actively working on restoring the Service to normal operations. We regret any inconvenience this may have caused. Regards, Major Incident Team
- resolved Nov 01, 2023, 08:14 AM UTC
2023-11-30 09:55 CET Dear Valued Customer, We are pleased to inform you that the recent issue impacting our services has been successfully resolved. Our dedicated team identified the root cause and restored normal operations. We genuinely appreciate your patience and continued support during this time. If you have any further questions or concerns, please do not hesitate to reach out to us. Best Regards, Major Incident Team
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