Cloudi-Fi incident

DHCP service issues during provisioning – tunnel interfaces not responding

Minor Resolved View vendor source →

Cloudi-Fi experienced a minor incident on December 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 09:42 AM UTC
Resolved
Dec 02, 2025, 09:42 AM UTC
Duration
—
Detected by Pingoru
Dec 02, 2025, 09:42 AM UTC

Update timeline

  1. resolved Dec 02, 2025, 09:42 AM UTC

    Type: Incident Affected Components: DHCP Dec 2, 09:42:04 GMT+0 - Resolved - **Impact:** We have identified that the DHCP service is facing issues, so some customers may experience: * DHCP service not responding as expected * Tunnel interfaces not coming up or appearing as unresponsive * Delays or failures in new configuration/application **Current actions:** * Core DHCP and related services have been restarted. * We are actively monitoring the provisioning tasks and tunnel interface status. * Additional diagnostics are in progress to ensure stability and prevent recurrence. **We can confirm that the DHCP service is now fully stable and functioning normally.**