Cloudflare incident
ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers
Ongoing since 12:28 PM UTC.
Cloudflare has identified a third-party issue affecting customers whose traffic passes through external vendor firewalls after recent firmware upgrades. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare's network and edge are functioning normally — these failures occur at the firewall inspection layer and can only be resolved with actions on the 3rd party software configuration.
Update timeline
- identified Oct 27, 2026, 12:28 PM UTC
Cloudflare has identified a third-party issue affecting customers whose traffic passes through external vendor firewalls after recent firmware upgrades. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare's network and edge are functioning normally — these failures occur at the firewall inspection layer and can only be resolved with actions on the 3rd party software configuration.
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