CloudCannon incident

Issues syncing

Major Resolved View vendor source →

CloudCannon experienced a major incident on June 27, 2025 affecting App (app.cloudcannon.com), lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2025, 02:04 PM UTC
Resolved
Jun 27, 2025, 03:02 PM UTC
Duration
57m
Detected by Pingoru
Jun 27, 2025, 02:04 PM UTC

Affected components

App (app.cloudcannon.com)

Update timeline

  1. identified Jun 27, 2025, 02:04 PM UTC

    We have identified an issue which is preventing sites from saving and syncing. We are working on a fix.

  2. monitoring Jun 27, 2025, 02:11 PM UTC

    A fix has been applied and syncs are now running as expected. We are monitoring the back log to ensure all sites sync back up.

  3. monitoring Jun 27, 2025, 02:43 PM UTC

    The back log is starting to clear well now. We are continuing to monitor the results.

  4. resolved Jun 27, 2025, 03:02 PM UTC

    The back log is cleared and syncing has returned to normal.