CloudCannon incident

Error when resetting password for site-level user account authentication

Notice Resolved View vendor source →

CloudCannon experienced a notice incident on February 24, 2026, lasting 16h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 04:09 AM UTC
Resolved
Feb 24, 2026, 08:54 PM UTC
Duration
16h 44m
Detected by Pingoru
Feb 24, 2026, 04:09 AM UTC

Update timeline

  1. investigating Feb 24, 2026, 04:09 AM UTC

    Some users may not be able to reset the password used to access a Site with User Account authentication. We are currently investigating this issue.

  2. resolved Feb 24, 2026, 08:54 PM UTC

    This incident has been resolved.