Close incident

Delayed processing of Workflow Triggers

Notice Resolved View vendor source →

Close experienced a notice incident on September 5, 2025, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 10:45 AM UTC
Resolved
Sep 05, 2025, 11:13 AM UTC
Duration
28m
Detected by Pingoru
Sep 05, 2025, 10:45 AM UTC

Update timeline

  1. investigating Sep 05, 2025, 10:45 AM UTC

    We are currently investigating a delay in processing triggers that kick off Workflow actions.

  2. identified Sep 05, 2025, 11:01 AM UTC

    We have identified the problem as coming from our compute provider, AWS. An unplanned patch to our Event Stream is currently underway.

  3. resolved Sep 05, 2025, 11:13 AM UTC

    Unplanned patches have been applies and our system has processed through the delayed events.