Close incident

Background Task Processing Delays

Minor Resolved View vendor source →

Close experienced a minor incident on June 29, 2026 affecting API, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 05:46 PM UTC
Resolved
Jun 29, 2026, 07:39 PM UTC
Duration
1h 53m
Detected by Pingoru
Jun 29, 2026, 05:46 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 29, 2026, 05:46 PM UTC

    We have become aware of degraded processing of background tasks in the Close system. We are currently investigating the issue.

  2. monitoring Jun 29, 2026, 07:25 PM UTC

    We have identified the root cause and deployed a remediation. Background task processing performance is improving. Some customers may still see delayed processing of background tasks. Close Engineering is monitoring for improved performance.

  3. resolved Jun 29, 2026, 07:39 PM UTC

    This incident has been resolved. Background tasks are processing normally.