ClickUp incident

Degraded Search Performance

Resolved after 2 hours 35 minutes, affecting Search and Whiteboards (Whiteboards — Multiple Regions), on July 27, 2026.

monitoring Jul 27, 2026, 08:36 PM UTC

The issue affecting Search for some users in our US regions has been mitigated, and Search should now be working normally. We’re continuing to monitor closely to make sure performance stays stable.

Started
Jul 27, 2026, 06:40 PM UTC
Resolved
Jul 27, 2026, 09:16 PM UTC
Duration
2h 35m
Detected by Pingoru
Jul 27, 2026, 06:40 PM UTC

Affected components

SearchWhiteboards (Whiteboards — Multiple Regions)

Update timeline

  1. identified Jul 27, 2026, 06:40 PM UTC

    We’re investigating an issue affecting Search for some users within our US regions. We’ve identified the issue and mitigation is currently in progress. We’ll share another update as soon as we have confirmation that service has stabilized.

  2. monitoring Jul 27, 2026, 08:36 PM UTC

    The issue affecting Search for some users in our US regions has been mitigated, and Search should now be working normally. We’re continuing to monitor closely to make sure performance stays stable.

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