ClickBank incident

Intermittent processing issue

Resolved after 29 minutes, affecting Order Form, on April 4, 2024.

resolved Apr 04, 2024, 08:06 PM UTC

Our team has identified and implemented a solution to the credit card processing issue, which originated from an upstream provider. All systems and services operational. Credit card orders are processing normally! We are working closely with the provider on root cause analysis. Thank you for your patience and understanding.

Started
Apr 04, 2024, 07:36 PM UTC
Resolved
Apr 04, 2024, 08:06 PM UTC
Duration
29m
Detected by Pingoru
Apr 04, 2024, 07:36 PM UTC

Affected components

Order Form

Update timeline

  1. investigating Apr 04, 2024, 07:36 PM UTC

    At 1:29PM Mountain Time - ClickBank began experiencing an intermittent issue processing credit card payments. We are working with our merchant processing provider to resolve the issue and will provide regular updates.

  2. resolved Apr 04, 2024, 08:06 PM UTC

    Our team has identified and implemented a solution to the credit card processing issue, which originated from an upstream provider. All systems and services operational. Credit card orders are processing normally! We are working closely with the provider on root cause analysis. Thank you for your patience and understanding.

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