ClickBank incident
Upstream service provider degraded performance affecting credit card acceptance issues
Resolved after 5 hours 20 minutes, affecting Order Form, on July 18, 2024.
This incident has been resolved. The upstream provider and ClickBank will continue to monitor and ensure everything is working as expected.
Affected components
Update timeline
- investigating Jul 18, 2024, 10:47 PM UTC
We were notified that an upstream issue is causing degraded performance on credit card acceptance. We are investigating and working with the affected service provider currently
- identified Jul 18, 2024, 11:00 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 18, 2024, 11:49 PM UTC
The provider is continuing to work on the issue. We will provide updates as soon as we know more.
- identified Jul 19, 2024, 01:26 AM UTC
ClickBank’s upstream provider is reliant on Microsoft Azure. Microsoft’s Azure cloud platform is currently encountering an extended outage in the Central US region. We continue to monitor the situation and expect Microsoft to restore service quickly. Microsoft will provide updates at this link: https://azure.status.microsoft/en-us/status
- resolved Jul 19, 2024, 04:08 AM UTC
This incident has been resolved. The upstream provider and ClickBank will continue to monitor and ensure everything is working as expected.
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