Click experienced a critical incident on September 20, 2023 affecting Schedule and Schedule and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 20, 2023, 03:39 PM UTC
Dear Customer, We are investigating potential availability issues with our Field Service Edge (FSE) services. We are actively investigating and will communicate with you as soon as it gets resolved. We apologize for any inconvenience. Click Support
- monitoring Sep 20, 2023, 04:22 PM UTC
Dear Customer, Field Service Edge service has now been restored. We are actively monitoring it and will communicate with you as soon as it is resolved. If you are still facing any issues, please reach out to us. We apologize for any inconvenience. Click Support
- resolved Sep 20, 2023, 05:41 PM UTC
Dear Customer, The issue affecting the Field Service Edge service has now been resolved. Impact Before Resolution: Users were experiencing issues while accessing the Field Service Edge ( FSE ) services. We are sorry for any inconvenience this may have caused. Thank you for your patience. Click Support