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Click is operational right now. Last checked just now; the most recent incident resolved 38d ago.
Real-time Click status, recent outages, and incident history — pulled directly from Click's official status page at https://status.clicksoftware.com every 5 minutes. Pingoru tracks 66 Click services and has captured 4 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Click reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- CEMCEM
Timeline · 1 update
- resolved · May 06, 2026, 11:28 AM UTC
Dear Customer, We recently had to rotate our Twilio authentication token due to a security incident. If you access our Twilio account directly, your credentials will need to be updated. Kindly contact us via a new case or through an email at [email protected], and we will assist you with the necessary updates. We apologize for any inconvenience caused and appreciate your understanding. Thank You, Click Support
Latest: Dear Customer, We recently had to rotate our Twilio authentication token due to a security incident. If you access our Twilio account directly, your credentials will need to be upd…
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- Schedule
Timeline · 2 updates
- resolved · Apr 04, 2026, 02:08 PM UTC
Dear Click Customer, This is to inform you that at 3:30 AM UTC on April 4, our monitoring systems identified that some Field Service Edge platform Agents on the EU Production POD had become idle. We recommend that you please confirm whether your Agents are running as expected. If not, kindly restart your Agents. Please note that this action cannot be performed by our Support Engineers. If you find that your Agent(s) do not restart as expected, please open a Support Case. Our engineering team will review and attempt to determine the reason that the Agents stopped earlier today. We intend to provide an update within the next few days. In the meantime, our monitoring will continue to ensure that the Agents remain functional. Thank You, Click Support
- postmortem · May 04, 2026, 09:37 AM UTC
Root Cause Analysis Report for this incident is available here: [RCA - April 4, 2026 - FSE EU PROD](https://community.clicksoftware.com/s/article/Root-Cause-Analysis-Report-Cloud-Service-Interruption-S1-Incident-April-4-2026) This link requires login to ClickAccess Customer Community. Please email [[email protected]](mailto:[email protected]) if you are an existing customer/partner of Click and require assistance accessing our customer community portal.
Latest: Root Cause Analysis Report for this incident is available here: [RCA - April 4, 2026 - FSE EU PROD](https://community.clicksoftware.com/s/article/Root-Cause-Analysis-Report-Cloud-S…
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- Started May 06, 2026, 11:28 AM UTC · Resolved May 06, 2026, 11:28 AM UTC · —
- For Awareness: FSE Agents Update ResolvedStarted Apr 04, 2026, 02:08 PM UTC · Resolved Apr 04, 2026, 02:08 PM UTC · —