Click incident
Important Update about Click FSE Fuji MR17 Sandbox Deployment
Click experienced a notice incident on January 7, 2024 affecting Schedule and Schedule and 1 more component, lasting 5h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 07, 2024, 11:53 AM UTC
Dear Customer, The users are unable to access the FSE services after the deployment of Fuji MR17 on Sandbox. Therefore, our engineering team has stopped the deployment on all PODs. We are investigating the issue and will update you back as soon as we have the solution. We will get back to you on the new dates for deployment soon. - Click Support
- investigating Jan 07, 2024, 01:00 PM UTC
The users are unable to login to the system after the deployment of Fuji MR17 on Sandbox. Therefore, our engineering team has stopped the deployment on all PODs. We are investigating the issue on priority and will keep you posted on the progress. - Click Support
- resolved Jan 07, 2024, 05:03 PM UTC
We are closing the incident. We will post another message on the new deployment schedule. - Click Support