Click experienced a critical incident on October 8, 2023 affecting Schedule and Mobile, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
ScheduleMobile
Update timeline
- investigating Oct 08, 2023, 11:55 AM UTC
Dear Customer, We are investigating potential availability issues with our Field Service Edge (FSE) services. We are actively investigating and will communicate with you as soon as it gets resolved. We apologize for any inconvenience. Click Support
- resolved Oct 08, 2023, 12:48 PM UTC
Dear Customer, The issue affecting the Field Service Edge service has now been resolved. Impact Before Resolution: Users were experiencing issues while logging into the Field Service Edge ( FSE ) application. We are sorry for any inconvenience this may have caused. Thank you for your patience. Click Support