Click experienced a minor incident on April 22, 2024 affecting Integration, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2024, 03:53 PM UTC
Dear Customer We are investigating potential availability issues with our Field Service Edge (FSE) services. We are actively investigating it and will communicate with you as soon as it resolves. We apologize for any inconvenience. Click Support
- monitoring Apr 22, 2024, 04:21 PM UTC
Dear Customer, The issue affecting the Field Service Edge service now seems to be resolved. We are continuing to monitor for any further issues. We are sorry for any inconvenience this may have caused. Thank you for being so patient. Click Support
- monitoring Apr 22, 2024, 04:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2024, 04:45 PM UTC
Dear Customer, We want to inform you that the issue affecting the Field Service Edge service has now been resolved. Our team has worked diligently to rectify the issue, and all our services are operational. We sincerely apologize for any inconvenience this may have caused you and appreciate your patience and understanding during this time. If you have any further questions or concerns, please do not hesitate to contact our support team or email us at [email protected] Best regards, Click Support Team