Click experienced a minor incident on June 11, 2024 affecting CEM and CEM and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
CEMCEMCEMCEMCEMCEM
Update timeline
- investigating Jun 11, 2024, 06:45 PM UTC
We are investigating potential availability issues with our CEM service in Field Service Edge (FSE). The CEM messages are not getting delivered for some customers. We are actively investigating and will post further updates.
- resolved Jun 11, 2024, 08:18 PM UTC
The issue has been resolved. The CEM messages are sending now.