Click incident

Service Degradation - FSE

Minor Resolved View vendor source →

Click experienced a minor incident on July 19, 2024 affecting Analytics and Analytics and 1 more component, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 09:35 AM UTC
Resolved
Jul 19, 2024, 11:44 AM UTC
Duration
2h 8m
Detected by Pingoru
Jul 19, 2024, 09:35 AM UTC

Affected components

AnalyticsAnalyticsAnalytics

Update timeline

  1. investigating Jul 19, 2024, 09:35 AM UTC

    Dear Customer, We are investigating potential availability issues with our Field Service Edge's (FSE) Analytics Services. Any configuration change done on analytics over the past 24 hours will be impacted. We are actively investigating and will communicate with you as soon as it gets resolved. We apologize for any inconvenience. Thank you!

  2. resolved Jul 19, 2024, 11:44 AM UTC

    Dear Customer, The issue affecting the Field Service Edge Analytics service has now been resolved. We are sorry for any inconvenience this may have caused. Thank you for your patience. Thank you!