Click experienced a minor incident on August 22, 2024 affecting Schedule and Schedule and 1 more component, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2024, 04:11 AM UTC
We are investigating potential availability issues with our Field Service Edge (FSE) services affecting map pins. We are actively working on it and will communicate with you further updates.
- identified Aug 22, 2024, 03:37 PM UTC
Dear Click Customer, We have identified an issue with Google Maps which may be impacting the Map functionality. We are actively working with Google to restore the functionality and will provide information as it becomes available. We appreciate your patience as we work to resolve this issue. We will keep you updated until the issue is resolved. Click Support
- resolved Aug 23, 2024, 08:22 AM UTC
Dear Customer, The issue affecting Field Service Edge service has now been resolved. We are sorry for any inconvenience this may have caused. Thank you for your patience. Click Support