Click experienced a minor incident on January 3, 2025 affecting Schedule and Schedule and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 03, 2025, 05:03 PM UTC
Dear Customers, We are currently experiencing slowness with our Field Service (FSE) services, which may result in delays or reduced performance for some users. Our technical teams are actively investigating the issue and working diligently to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Regular updates will be provided on this page as we make progress. If you have any immediate concerns or require assistance, please contact our support team at [email protected] Thank you for your understanding.
- resolved Jan 03, 2025, 06:02 PM UTC
Dear Customers, We are pleased to inform you that the slowness issue affecting our Field Service (FSE) services has been fully resolved. All systems are now functioning normally, and performance has been restored. We greatly appreciate your patience and understanding while our teams worked to address the issue. If you have any further concerns or need assistance, please don't hesitate to contact our support team at [email protected]. Thank you for your continued trust and partnership.