CleverReach incident

Problems with Credit Card Payment

Resolved after 20 minutes, affecting Credit card payments, on February 4, 2022.

resolved Feb 04, 2022, 01:01 PM UTC

Our payment processor resolved his issues. Payment via credit card is possible again.

Started
Feb 04, 2022, 12:40 PM UTC
Resolved
Feb 04, 2022, 01:01 PM UTC
Duration
20m
Detected by Pingoru
Feb 04, 2022, 12:40 PM UTC

Affected components

Credit card payments

Update timeline

  1. identified Feb 04, 2022, 12:40 PM UTC

    Our payment processor informed us about a full outage regarding all credit card payments. Credit card payments will be unavailable until further norice.

  2. resolved Feb 04, 2022, 01:01 PM UTC

    Our payment processor resolved his issues. Payment via credit card is possible again.

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