Clever incident

Badge Expiration Notice Displaying in Portal

Ongoing since 02:46 PM UTC.

identified Oct 30, 2026, 02:46 PM UTC

Clever has identified the cause of an issue where some users see a pop-up in the Clever Portal stating that student Badges will expire in 24 hours, and a fix is in progress. Badges will not expire as long as they are active and being used. To learn more about Badge activity and inactivity, please visit our Help Center: https://support.clever.com/hc/s/articles/220213907?language=en_US#Badge%20Activity. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Started
Oct 30, 2026, 02:46 PM UTC
Resolved
Ongoing
Duration
● 1h 29m
Detected by Pingoru
Oct 30, 2026, 02:46 PM UTC

Update timeline

  1. identified Oct 30, 2026, 02:46 PM UTC

    Clever has identified the cause of an issue where some users see a pop-up in the Clever Portal stating that student Badges will expire in 24 hours, and a fix is in progress. Badges will not expire as long as they are active and being used. To learn more about Badge activity and inactivity, please visit our Help Center: https://support.clever.com/hc/s/articles/220213907?language=en_US#Badge%20Activity. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

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