Clerk.io experienced a minor incident on February 24, 2026 affecting API (api.clerk.io), lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 24, 2026, 06:19 AM UTC
During a brief window from 07:19 (CET) to 07:24 (CET) today a faulty deployment let to instability in the API that handles search and recommendations for the /v2/ API routes. The cause was a feature update behaving differently in development vs production. The error was highlighted within minutes and the deployment was rolled back. We will perform a root cause analysis, finding out both why the bug doesn't trigger during development and how to automate detection of this case to prevent it from happening again. We sincerely apologize for any inconvenience this has caused and will continue striving to deliver an even better service.
- resolved Feb 24, 2026, 06:25 AM UTC
Services have recovered. Post-mortem analysis underway.