ClearTax Einvoicing Malaysia incident

Partial Outage - ClearTax E-Invoicing is experiencing intermittent failures

Resolved after 1 hour 22 minutes, affecting Core E-Invoicing APIs, on August 5, 2025.

investigating Aug 05, 2025, 12:18 PM UTC

ClearTax E-Invoicing platform is experiencing partial outage. It's possible that customers are experiencing slowness or failures accessing E-invoicing Portal and API responses. Our engineers are working on resolving the issue at the earliest. We will update the status in the next 30 minutes. Apologies for any inconvenience caused.

Started
Aug 05, 2025, 12:18 PM UTC
Resolved
Aug 05, 2025, 01:41 PM UTC
Duration
1h 22m
Detected by Pingoru
Aug 05, 2025, 12:18 PM UTC

Affected components

Core E-Invoicing APIs

Update timeline

  1. investigating Aug 05, 2025, 12:18 PM UTC

    ClearTax E-Invoicing platform is experiencing partial outage. It's possible that customers are experiencing slowness or failures accessing E-invoicing Portal and API responses. Our engineers are working on resolving the issue at the earliest. We will update the status in the next 30 minutes. Apologies for any inconvenience caused.

  2. resolved Aug 05, 2025, 01:41 PM UTC

    [Resolved] EInvoicing APIs Partial Outage

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