ClearlyIP incident

Pulsar360 - Hosted PBX - Toronto Region - Connectivity Issues

Major Resolved View vendor source →

ClearlyIP experienced a major incident on June 9, 2026 affecting Dedicated VM PBX Hosts, lasting 5h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 07:22 PM UTC
Resolved
Jun 10, 2026, 01:16 AM UTC
Duration
5h 54m
Detected by Pingoru
Jun 09, 2026, 07:22 PM UTC

Affected components

Dedicated VM PBX Hosts

Update timeline

  1. investigating Jun 09, 2026, 07:22 PM UTC

    IS NOC is reviewing reports of connectivity issues for some Pulsar360 hosted PBXs in the Toronto region.

  2. investigating Jun 09, 2026, 08:44 PM UTC

    Work continues to isolate and find the root cause for connectivity interruptions in the Toronto region.

  3. monitoring Jun 09, 2026, 09:04 PM UTC

    IS NOC has identified and resolved the issue(s) responsible for connectivity interruption. We are seeing alarms clearing at this time and will continue to monitor.

  4. resolved Jun 10, 2026, 01:16 AM UTC

    All services remain stable and operational, free from the previously experienced issues.