ClearlyIP incident

Pulsar360 - Hosted PBX - Toronto Region - Connectivity Issues

ClearlyIP is currently experiencing a major incident affecting Dedicated VM PBX Hosts, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 07:22 PM UTC
Resolved
Ongoing
Duration
● 4h
Detected by Pingoru
Jun 09, 2026, 07:22 PM UTC

Affected components

Dedicated VM PBX Hosts

Update timeline

  1. investigating Jun 09, 2026, 07:22 PM UTC

    IS NOC is reviewing reports of connectivity issues for some Pulsar360 hosted PBXs in the Toronto region.

  2. investigating Jun 09, 2026, 08:44 PM UTC

    Work continues to isolate and find the root cause for connectivity interruptions in the Toronto region.

  3. monitoring Jun 09, 2026, 09:04 PM UTC

    IS NOC has identified and resolved the issue(s) responsible for connectivity interruption. We are seeing alarms clearing at this time and will continue to monitor.