ClearlyIP experienced a minor incident on May 28, 2026 affecting US Central and US East and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
US CentralUS EastClearly Cloud CanadaCA East
Update timeline
- identified May 28, 2026, 05:16 PM UTC
An upstream Canadian carrier is currently having issues. This may affect incoming calls routed through that carrier, but is limited to ONLY Canadian DIDs through that carrier. Outbound should not be affected. At this time, we have no information from the carrier on ETA.
- monitoring May 28, 2026, 06:00 PM UTC
The upstream carrier is now routing properly. We are monitoring and waiting on more information related to the outage.
- resolved May 28, 2026, 06:50 PM UTC
This incident has been resolved.