ClearlyIP incident

Upstream Canadian carrier down

ClearlyIP is currently experiencing a minor incident affecting US Central and US East and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 05:16 PM UTC
Resolved
Ongoing
Duration
● 1h 29m
Detected by Pingoru
May 28, 2026, 05:16 PM UTC

Affected components

US CentralUS EastClearly Cloud CanadaCA East

Update timeline

  1. identified May 28, 2026, 05:16 PM UTC

    An upstream Canadian carrier is currently having issues. This may affect incoming calls routed through that carrier, but is limited to ONLY Canadian DIDs through that carrier. Outbound should not be affected. At this time, we have no information from the carrier on ETA.

  2. monitoring May 28, 2026, 06:00 PM UTC

    The upstream carrier is now routing properly. We are monitoring and waiting on more information related to the outage.