ClearlyIP incident

Intermittent audio issues on call

Minor Resolved View vendor source →

ClearlyIP experienced a minor incident on October 20, 2025 affecting US Central and US East and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:45 PM UTC
Resolved
Oct 20, 2025, 07:12 PM UTC
Duration
2h 26m
Detected by Pingoru
Oct 20, 2025, 04:45 PM UTC

Affected components

US CentralUS EastClearly Cloud USA - w

Update timeline

  1. investigating Oct 20, 2025, 05:55 PM UTC

    The team is investigating reported intermittent 1-way audio issues.

  2. investigating Oct 20, 2025, 06:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 20, 2025, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 07:12 PM UTC

    This incident has been resolved.