Resolved after 4 days 21 hours, affecting Salesforce Sync, on September 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Salesforce Sync
Update timeline
- investigating Sep 18, 2026, 08:12 PM UTC
We're currently investigating an issue with failing Salesforce Syncs
- investigating Sep 19, 2026, 12:40 AM UTC
We are continuing to investigate this issue.
- identified Sep 21, 2026, 07:11 PM UTC
The issue has been identified and team is working on fix.
- monitoring Sep 21, 2026, 08:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 05:25 PM UTC
This incident has been resolved.
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