Clearbit incident

Salesforce synchronization issues

Resolved after 4 days 21 hours, affecting Salesforce Sync, on September 18, 2026.

monitoring Sep 21, 2026, 08:42 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 18, 2026, 08:12 PM UTC
Resolved
Sep 23, 2026, 05:25 PM UTC
Duration
4d 21h
Detected by Pingoru
Sep 18, 2026, 08:12 PM UTC

Affected components

Salesforce Sync

Update timeline

  1. investigating Sep 18, 2026, 08:12 PM UTC

    We're currently investigating an issue with failing Salesforce Syncs

  2. investigating Sep 19, 2026, 12:40 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 21, 2026, 07:11 PM UTC

    The issue has been identified and team is working on fix.

  4. monitoring Sep 21, 2026, 08:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 23, 2026, 05:25 PM UTC

    This incident has been resolved.

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