BuiltWith actions with Clay credits returning errors.
Affected: Clay service
Timeline · 1 update
- resolved Jun 18, 2025, 02:07 PM UTC
We’ve fully resolved the issue.
Clay Outage History
Clay is up right nowClay had 66 outages in the last 2 years — averaging 2.7 incidents per month.
There were 66 Clay outages since May 19, 2025. Each is summarised below — incident details, duration, and resolution information.
Intermittent outages with Claygent
Affected: Clay service
Timeline · 1 update
- resolved Jun 12, 2025, 09:49 PM UTC
We’ve fully resolved the issue.
Enrich person action - performance issues
Affected: Clay service
Timeline · 1 update
- resolved Jun 10, 2025, 04:34 PM UTC
We’ve fully resolved the issue.
app.clay.com is unavailable
Affected: Clay service
Timeline · 1 update
- resolved Jun 06, 2025, 10:50 PM UTC
The issue has been resolved. There will be no further updates.
"Invalid Request" Errors in 'Use AI' columns
Affected: Clay service
Timeline · 1 update
- resolved Jun 05, 2025, 07:54 PM UTC
We’ve fully resolved the issue. Impact occurred between approximately 2:40pm ET and 3:50pm ET.
Dropdowns in searches appear behind modals
Affected: Clay service
Timeline · 1 update
- resolved Jun 04, 2025, 08:40 PM UTC
The issue has been resolved.
Error when using "Change plan" button on "Plans & billing" page
Affected: Clay service
Timeline · 1 update
- resolved May 30, 2025, 10:08 PM UTC
We’ve fully resolved the issue.
Intermittent errors from Use AI enrichments
Affected: Clay service
Timeline · 1 update
- resolved May 29, 2025, 02:02 PM UTC
We’ve fully resolved the issue.
Investigating an issue where people/company search imports are failing
Affected: Clay service
Timeline · 1 update
- resolved May 28, 2025, 09:45 AM UTC
We've fully resolved the issue
Ocean.io source table limits
Affected: Clay service
Timeline · 1 update
- resolved May 27, 2025, 08:37 PM UTC
We’ve fully resolved the issue.
elevated errors and latency on app.clay.com
Affected: Clay service
Timeline · 1 update
- resolved May 27, 2025, 08:18 PM UTC
this was resolved several weeks ago but the status was not updated - updating to reflect that
Experiencing performance issues with our SFDC actions
Affected: Clay service
Timeline · 1 update
- resolved May 27, 2025, 08:17 PM UTC
this was resolved several weeks ago but the status was not updated - updating to reflect that
"Use AI" columns created more than a year ago are failing to run
Affected: Clay service
Timeline · 1 update
- resolved May 24, 2025, 09:12 PM UTC
Engineers have identified and fixed the root cause. There will be no further updates
Elevated error rates for Use AI
Affected: Clay service
Timeline · 1 update
- resolved May 20, 2025, 02:57 PM UTC
We’ve fully resolved the issue.
Instantly Partial Outage
Affected: Clay service
Timeline · 1 update
- resolved May 19, 2025, 10:29 PM UTC
We’ve fully resolved the issue.
ZeroBounce Error
Affected: Clay service
Timeline · 1 update
- resolved May 19, 2025, 06:51 PM UTC
The issue causing 429 errors from ZeroBounce has been mitigated and is now resolved.