Clay incident

Credit balance incorrect in some workspaces

Minor Resolved View vendor source →

Clay experienced a minor incident on July 21, 2025 affecting Clay service, lasting 2d 5h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 07:59 AM UTC
Resolved
Jul 23, 2025, 01:20 PM UTC
Duration
2d 5h
Detected by Pingoru
Jul 21, 2025, 07:59 AM UTC

Affected components

Clay service

Update timeline

  1. resolved Jul 23, 2025, 01:20 PM UTC

    We’ve fully resolved the issue and ensured that credit balances have been restored to their correct amounts.

  2. resolved Jul 24, 2025, 01:27 PM UTC

    We’ve fully resolved the issue and ensured that credit balances have been restored to their correct amounts.