Anthropic experienced a critical incident on July 21, 2026 affecting claude.ai and Claude API (api.anthropic.com) and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
claude.aiClaude API (api.anthropic.com)Claude CodeClaude Cowork
Update timeline
- investigating Jul 21, 2026, 03:35 PM UTC
We are currently investigating this issue.
- identified Jul 21, 2026, 03:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2026, 05:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2026, 06:18 PM UTC
From 8:28am PT / 15:28 UTC through 9:26am PT / 16:26 UTC users experienced elevated errors on requests to multiple Claude models. This issue has been resolved.