Anthropic experienced a minor incident on July 20, 2026 affecting claude.ai and Claude Console (platform.claude.com) and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
claude.aiClaude Console (platform.claude.com)Claude API (api.anthropic.com)Claude CodeClaude Cowork
Update timeline
- investigating Jul 20, 2026, 02:41 PM UTC
We are currently investigating this issue.
- identified Jul 20, 2026, 03:09 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 20, 2026, 04:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2026, 04:16 PM UTC
This incident has been resolved.