Anthropic incident

Claude.ai down

Critical Resolved View vendor source →

Anthropic experienced a critical incident on April 13, 2026 affecting claude.ai and Claude Console (platform.claude.com) and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 03:40 PM UTC
Resolved
Apr 13, 2026, 04:35 PM UTC
Duration
55m
Detected by Pingoru
Apr 13, 2026, 03:40 PM UTC

Affected components

claude.aiClaude Console (platform.claude.com)Claude API (api.anthropic.com)Claude CodeClaude CoworkClaude for Government

Update timeline

  1. investigating Apr 13, 2026, 03:40 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 13, 2026, 03:58 PM UTC

    We are continuing to investigate elevated errors on Claude.ai, primarily affecting login. We will provide an update as soon as possible.

  3. identified Apr 13, 2026, 04:16 PM UTC

    We have identified the issue affecting Claude.ai and Claude Code logins. We are working to apply a fix for this issue, and will provide an additional update as soon as possible.

  4. resolved Apr 13, 2026, 04:35 PM UTC

    We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC.