Anthropic incident

Degraded service on usage and analytics admin API endpoints

Minor Resolved View vendor source →

Anthropic experienced a minor incident on April 14, 2026 affecting claude.ai and Claude Console (platform.claude.com) and 1 more component, lasting 5h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 09:24 AM UTC
Resolved
Apr 14, 2026, 03:21 PM UTC
Duration
5h 56m
Detected by Pingoru
Apr 14, 2026, 09:24 AM UTC

Affected components

claude.aiClaude Console (platform.claude.com)Claude API (api.anthropic.com)Claude CodeClaude CoworkClaude for Government

Update timeline

  1. investigating Apr 14, 2026, 09:24 AM UTC

    We are investigating reports of degraded performance affecting the usage and analytics admin API endpoints. We will provide an update as soon as possible.

  2. identified Apr 14, 2026, 11:47 AM UTC

    Root cause identified. Fixes have been merged and are progressing through our deployment pipeline. Intermittent 503 errors on usage and analytics admin API endpoints may continue until the rollout completes. We will update once the fix is live in production.

  3. monitoring Apr 14, 2026, 01:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 14, 2026, 03:21 PM UTC

    This incident has been resolved.