Anthropic incident

Elevated errors on Claude.ai, API, Claude Code

Critical Resolved View vendor source →

Anthropic experienced a critical incident on April 15, 2026 affecting claude.ai and Claude Console (platform.claude.com) and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 02:53 PM UTC
Resolved
Apr 15, 2026, 05:42 PM UTC
Duration
2h 49m
Detected by Pingoru
Apr 15, 2026, 02:53 PM UTC

Affected components

claude.aiClaude Console (platform.claude.com)Claude API (api.anthropic.com)Claude Code

Update timeline

  1. investigating Apr 15, 2026, 02:53 PM UTC

    We are seeing increased errors on Claude.ai, API, and Claude Code

  2. investigating Apr 15, 2026, 02:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 15, 2026, 03:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Apr 15, 2026, 03:20 PM UTC

    The Claude API has fully recovered as of 8:01 PT / 16:01 UTC. We are currently working on mitigating the ongoing errors for Claude AI. Claude Code users who are logged in are still able to use it, but logging in is still broken.

  5. identified Apr 15, 2026, 03:57 PM UTC

    Claude.ai and Platform are down. Login for Claude Code does not work via Claude.ai.

  6. identified Apr 15, 2026, 04:29 PM UTC

    We have seen success rates for login to Claude.ai, including via Claude Code, stabilize and are working to fully resolve this issue. We will provide an update shortly.

  7. resolved Apr 15, 2026, 05:42 PM UTC

    This incident has been resolved.