Anthropic experienced a major incident on September 3, 2026 affecting claude.ai and Claude API (api.anthropic.com) and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
claude.aiClaude API (api.anthropic.com)Claude CodeClaude Cowork
Update timeline
- investigating Sep 03, 2026, 12:37 PM UTC
We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.
- monitoring Sep 03, 2026, 12:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 12:56 PM UTC
This incident has been resolved.