Resolved after 55 minutes, affecting claude.ai and Claude Console (platform.claude.com) and 1 more, on April 13, 2026.
We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC.
Affected components
Update timeline
- investigating Apr 13, 2026, 03:40 PM UTC
We are currently investigating this issue.
- investigating Apr 13, 2026, 03:58 PM UTC
We are continuing to investigate elevated errors on Claude.ai, primarily affecting login. We will provide an update as soon as possible.
- identified Apr 13, 2026, 04:16 PM UTC
We have identified the issue affecting Claude.ai and Claude Code logins. We are working to apply a fix for this issue, and will provide an additional update as soon as possible.
- resolved Apr 13, 2026, 04:35 PM UTC
We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC.
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