Anthropic incident
Degraded service on usage and analytics admin API endpoints
Resolved after 5 hours 56 minutes, affecting claude.ai and Claude Console (platform.claude.com) and 1 more, on April 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Apr 14, 2026, 09:24 AM UTC
We are investigating reports of degraded performance affecting the usage and analytics admin API endpoints. We will provide an update as soon as possible.
- identified Apr 14, 2026, 11:47 AM UTC
Root cause identified. Fixes have been merged and are progressing through our deployment pipeline. Intermittent 503 errors on usage and analytics admin API endpoints may continue until the rollout completes. We will update once the fix is live in production.
- monitoring Apr 14, 2026, 01:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2026, 03:21 PM UTC
This incident has been resolved.
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