Anthropic incident

Errors uploading documents to Google Drive in Claude.ai

Resolved after 56 minutes, affecting claude.ai and Claude Console (platform.claude.com) and 1 more, on April 17, 2026.

investigating Apr 17, 2026, 06:59 PM UTC

We are investigating an issue causing errors when uploading documents to Google Drive from Claude.ai, including the desktop app and Cowork.

Started
Apr 17, 2026, 06:59 PM UTC
Resolved
Apr 17, 2026, 07:56 PM UTC
Duration
56m
Detected by Pingoru
Apr 17, 2026, 06:59 PM UTC

Affected components

claude.aiClaude Console (platform.claude.com)Claude API (api.anthropic.com)Claude CodeClaude CoworkClaude for Government

Update timeline

  1. investigating Apr 17, 2026, 06:59 PM UTC

    We are investigating an issue causing errors when uploading documents to Google Drive from Claude.ai, including the desktop app and Cowork.

  2. resolved Apr 17, 2026, 07:56 PM UTC

    The issue affecting uploads to Google Drive has been resolved.

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