Anthropic incident

Elevated errors for uploading files

Resolved after 50 minutes, affecting claude.ai and Claude API (api.anthropic.com), on April 20, 2026.

investigating Apr 20, 2026, 01:31 PM UTC

We are currently investigating an issue related to uploading files on Claude.ai and Claude API. Some users will see their uploads failing and they are advised to retry.

Started
Apr 20, 2026, 01:31 PM UTC
Resolved
Apr 20, 2026, 02:21 PM UTC
Duration
50m
Detected by Pingoru
Apr 20, 2026, 01:31 PM UTC

Affected components

claude.aiClaude API (api.anthropic.com)

Update timeline

  1. investigating Apr 20, 2026, 01:31 PM UTC

    We are currently investigating an issue related to uploading files on Claude.ai and Claude API. Some users will see their uploads failing and they are advised to retry.

  2. resolved Apr 20, 2026, 02:21 PM UTC

    This incident has been resolved.

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