Anthropic experienced a major incident on April 20, 2026 affecting claude.ai and Claude Console (platform.claude.com) and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
claude.aiClaude Console (platform.claude.com)Claude API (api.anthropic.com)Claude CodeClaude CoworkClaude for Government
Update timeline
- investigating Apr 20, 2026, 06:14 AM UTC
We are currently investigating this issue.
- monitoring Apr 20, 2026, 06:38 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 20, 2026, 06:41 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 20, 2026, 07:25 AM UTC
This incident has been resolved.