Classy experienced a critical incident on July 23, 2025 affecting GoFundMe Pro, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
GoFundMe Pro
Update timeline
- investigating Jul 23, 2025, 02:55 AM UTC
We are actively investigating reports of GoFundMe Pro manager being unable to load. This is not impacting new transaction processing or campaign pages. Our team is investigating and will provide updates when available.
- monitoring Jul 23, 2025, 03:16 AM UTC
A fix for GoFundMe Pro manager has been put in place and we are continuing to monitor to validate results. This did not impact transactions or the donor experience.
- resolved Jul 23, 2025, 05:05 AM UTC
We have confirmed the fix in place has resolved the incident where GoFundMe Pro manager was not loading. This did not affect transactions or the donor experience.