Classy incident

Increased Page Load Times and Errors

Minor Resolved View vendor source →

Classy experienced a minor incident on February 11, 2023 affecting Campaign & Fundraising Pages, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2023, 01:27 AM UTC
Resolved
Feb 11, 2023, 02:00 AM UTC
Duration
33m
Detected by Pingoru
Feb 11, 2023, 01:27 AM UTC

Affected components

Campaign & Fundraising Pages

Update timeline

  1. investigating Feb 11, 2023, 01:27 AM UTC

    We are investigating issues loading pages, including increased load times and errors when loading campaigns.

  2. monitoring Feb 11, 2023, 01:40 AM UTC

    We identified the incident as being caused by an issue with one of our external service providers, and are now seeing page load times return to normal. We are continuing to monitor the situation to ensure full availability.

  3. resolved Feb 11, 2023, 02:00 AM UTC

    This incident has been resolved.