Classy incident

Third-Party: WePay Elevated Error Rates

Minor Resolved View vendor source →

Classy experienced a minor incident on April 25, 2023, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2023, 03:40 PM UTC
Resolved
Apr 25, 2023, 05:22 PM UTC
Duration
1h 41m
Detected by Pingoru
Apr 25, 2023, 03:40 PM UTC

Update timeline

  1. monitoring Apr 25, 2023, 03:40 PM UTC

    Our third party partner payment processor, WePay, is reporting Elevated Error Rates. This may affect payment processing for customers who use WePay. We will continue monitoring status.wepay.com

  2. resolved Apr 25, 2023, 05:22 PM UTC

    WePay has confirmed resolution to the elevated error rates and their services have returned to normal