Classy incident
Latest version of Chrome browser impacting page load for Chrome users
Classy experienced a minor incident on September 13, 2023 affecting Campaign & Fundraising Pages and GoFundMe Pro Manager, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 13, 2023, 03:14 PM UTC
Currently investigating an issue with the latest version of the Chrome browser that is impacting page load. This is not impacting other browsers or other versions of Chrome.
- identified Sep 13, 2023, 03:35 PM UTC
We have identified an issue with the latest version of the Chrome browser that is impacting page load. This is not impacting other browsers or other versions of Chrome.
- resolved Sep 13, 2023, 05:40 PM UTC
The identified issue with the latest version of the Chrome browser has been addressed for Classy users and we are once again seeing successful transactions on Chrome 117 browsers. A very small subset of users who chose the option to upgrade to the updated Chrome version on desktop-only experienced page load issues on Classy as well as many other websites.