Classy experienced a minor incident on July 30, 2024 affecting Campaign & Fundraising Pages and GoFundMe Pro Manager and 1 more component, lasting 8h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2024, 10:27 PM UTC
Our team is aware of an issue that is impacting the availability of Classy pages. Our team is investigating and will provide regular updates.
- monitoring Jul 30, 2024, 10:53 PM UTC
Our team is aware of an incident reported by Amazon Web Services (AWS), a third party provider, that impacted the availability of Classy pages. We are seeing active recovery. We will continue to monitor and update.
- monitoring Jul 30, 2024, 11:14 PM UTC
We've implemented a backup strategy to mitigate AWS issues on our services, but are continuing to monitor AWS for impacts to our platform. We continue to see services resume on our platform
- monitoring Jul 30, 2024, 11:28 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 31, 2024, 06:32 AM UTC
Amazon Web Services has indicated a resolution to their incident, and Classy's services has recovered and remained stable for the last several hours.