Classy experienced a minor incident on September 26, 2024 affecting GoFundMe Pro Manager, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
GoFundMe Pro Manager
Update timeline
- investigating Sep 26, 2024, 09:35 PM UTC
We are actively investigating reports of delays of new records appearing in Classy Manager. This data is not lost, and this is not impacting transaction processing, or the donor experience. Our team is investigating and will provide updates when available.
- monitoring Sep 26, 2024, 09:54 PM UTC
All delayed records have been backfilled and should be appearing as normal in Classy Manager. Records should no longer be delayed moving forward, and we will continue to monitor our systems.
- resolved Sep 26, 2024, 11:46 PM UTC
We have resolved the issue, and Classy Manager is fully operational.